Privacy Policy

Last updated: March 22, 2026

At IPAQ Solutions Pvt Ltd, we specialize in automation and engineering for life sciences. Your privacy is critical to the trust we build with our partners. This policy outlines how we collect, use, and protect your information.

1. Information We Collect

We may collect personal information such as your name, email address, and phone number when you:

  • Fill out our contact or inquiry forms.
  • Subscribe to our newsletters or updates.
  • Interact with our technical support or consultation team.

2. How We Use Your Information

Your data is used strictly for professional communication and project lifecycle support:

  • To provide tailored engineering and automation consultation.
  • To communicate project status and technical updates.
  • To ensure compliance with GxP and GAMP 5 regulatory requirements in documented processes.
  • To improve our website's user experience and service delivery.

3. Data Protection (GxP Security)

Given our focus on the pharmaceutical and biotech industries, we treat data integrity and security with the same rigor we apply to our automation systems. We implement technical and organizational measures to prevent unauthorized access or disclosure of your information.

4. Third-Party Services

We do not sell or lease your personal information. We may use trusted third-party service providers (such as hosting platforms or analytics) to operate our business, provided they maintain the same high standards of data security.

5. Cookies & Tracking

Our website uses essential cookies to track performance and ensure functionality. You can adjust your browser settings to disable cookies, though some features of the site may be affected.

6. Your Rights

You have the right to access, update, or delete your personal information held by us. To exercise these rights, please contact our Data Privacy officer at ramanathan.p@ipaqsolutions.com.

7. Governing Law

This policy is governed by and construed in accordance with the laws of India, specifically the Information Technology Act, 2000 and rules made thereunder.